pkx77 Privacy Policy

01 Definitions

For the purposes of this Privacy Policy, the following terms have the meanings set out below:

• "pkx77" / "we" / "us" / "our" — the pkx77 online gaming platform operated at pkx77.app under an international gaming licence.
• "Player" / "you" / "your" — any individual who accesses, registers on, or uses the pkx77 platform.
• "Personal Data" — any information that relates to an identified or identifiable natural person, including name, CNIC number, contact details, financial data, and technical identifiers.
• "Processing" — any operation performed on Personal Data, including collection, storage, use, disclosure, and deletion.
• "KYC" — Know Your Customer: the identity verification process required of pkx77 under applicable anti-money laundering obligations.
• "PKR" — Pakistani Rupee, the primary transactional currency used by Pakistani players on the pkx77 platform.

02 Data Controller

pkx77 is the data controller in respect of all Personal Data collected from Players through the pkx77.app platform. As data controller, pkx77 determines the purposes and means by which your Personal Data is processed, and bears the primary responsibility for ensuring that such processing is carried out lawfully, fairly, and transparently.

03 Personal Data We Collect

pkx77 collects Personal Data from Players through several channels: directly when you register an account or contact support; automatically through your use of the platform; and from third parties such as payment processors and identity verification services.

3.1 Account Registration Data

When you open a pkx77 account, we collect the following information:

• Full legal name as it appears on your CNIC or valid government-issued identification;
• Date of birth (to verify that you meet the 21-and-above age requirement);
• Email address and mobile phone number;
• Residential address including city (e.g. Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi);
• Username and encrypted password.

3.2 KYC and Identity Verification Data

Before processing your first withdrawal, pkx77 is required to verify your identity. This may involve collecting:

• A copy of your CNIC (front and back), passport, or other government-issued photo identification;
• A utility bill, bank statement, or other document confirming your residential address;
• A selfie or live photograph for biometric matching purposes, where required;
• Source of funds documentation where the value of your transactions triggers AML thresholds.

3.3 Financial Transaction Data

pkx77 records all financial transactions associated with your account, including deposits, withdrawals, bonus credits, and wager settlements. For transactions made via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and Raast, pkx77 receives transaction confirmation references and the mobile number or account identifier associated with your payment method. pkx77 does not store full bank account numbers or card details on its own servers.

3.4 Gaming Activity Data

pkx77 maintains records of all betting and gaming activity on your account, including wager amounts, game titles, bet outcomes, session times, and balance history. This data is used for account management, responsible gaming monitoring, dispute resolution, and regulatory compliance.

3.5 Technical and Device Data

When you access pkx77.app, our systems automatically collect:

• IP address and approximate geographic location;
• Device type, operating system, and browser version;
• Session timestamps and page interaction data;
• Cookies and similar tracking identifiers (see Section 8).

3.6 Communications Data

If you contact pkx77 support via live chat or email, we retain records of those communications including the content of messages, timestamps, and the resolution outcome. This data is used for quality assurance, dispute resolution, and staff training purposes.

04 How pkx77 Uses Your Personal Data

pkx77 processes your Personal Data for the following purposes:

pkx77 does not use your Personal Data for targeted advertising on third-party platforms, nor do we share your data with external marketing companies. Any promotional communications from pkx77 are sent only to registered players who have not opted out of such communications.

05 Legal Basis for Processing

pkx77 processes your Personal Data under the following legal bases:

• Contractual necessity: Processing required to open and maintain your pkx77 account, execute bets and wagers, and process PKR financial transactions.
• Legal obligation: Processing required to comply with anti-money laundering laws, KYC regulations, and reporting obligations under pkx77's gaming licence.
• Legitimate interests: Processing carried out to protect the security and integrity of the pkx77 platform, detect and prevent fraud, and improve our services through anonymised analytics.
• Consent: Where pkx77 processes data beyond the above bases — for example, sending optional promotional communications — we do so on the basis of your explicit consent, which you may withdraw at any time.

06 Data Sharing and Disclosure

pkx77 does not sell, rent, or trade your Personal Data to any third party for commercial purposes. Your data may be shared in the following limited circumstances:

6.1 Payment Processors

Transaction data is shared with payment service providers — including JazzCash, EasyPaisa, and Pakistani banking partners — to the extent necessary to process your deposits and withdrawals. These providers operate under their own privacy and data security frameworks and pkx77 engages only with providers that maintain appropriate data protection standards.

6.2 Identity Verification Services

pkx77 may use third-party KYC and identity verification service providers to process the identity documents you submit. These providers are engaged under data processing agreements that restrict their use of your data to the verification purpose only.

6.3 Regulatory and Law Enforcement Authorities

pkx77 will disclose Personal Data to licensing authorities, financial intelligence units, or law enforcement agencies where required to do so by applicable law, court order, or regulatory obligation. Such disclosures will be made only to the extent required and will be documented internally.

6.4 Platform Technology Providers

pkx77 uses third-party technology providers — including game studios, platform infrastructure providers, and analytics tools — who may process limited Personal Data on pkx77's behalf as data processors. All such providers are engaged under data processing agreements that prohibit them from using your data for any purpose other than providing services to pkx77.

07 International Data Transfers

pkx77 is an internationally licensed platform and, as such, some of your Personal Data may be transferred to and processed in jurisdictions outside Pakistan. Where such transfers occur, pkx77 takes appropriate steps to ensure that adequate data protection safeguards are in place, consistent with the obligations of our gaming licence.

08 Cookies and Similar Technologies

pkx77.app uses cookies and similar browser-based technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit a website. pkx77 uses the following categories of cookies:

• Strictly Necessary Cookies: Required for the platform to function. These include session management cookies that keep you logged into your pkx77 account and security cookies that protect against cross-site request forgery. These cannot be disabled without impairing platform functionality.
• Functional Cookies: Used to remember your preferences, such as language settings and previously visited game categories, so that pkx77 can provide a more personalised experience.
• Analytics Cookies: Used to collect aggregated, anonymised data about how players interact with pkx77.app. This data helps pkx77 identify usage patterns and improve the platform experience. No individual player is identified through analytics data.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of pkx77.app, including the ability to remain logged in or to load games correctly.

09 Data Retention

pkx77 retains your Personal Data for as long as your account remains active and for a period thereafter as required by our regulatory obligations. Specifically:

• KYC documentation and identity verification records are retained for a minimum of five (5) years following account closure, in accordance with anti-money laundering requirements;
• Financial transaction records are retained for a minimum of five (5) years;
• Gaming activity records, including bet histories and session logs, are retained for a minimum of three (3) years;
• Customer support communications are retained for two (2) years from the date of the interaction;
• Account registration data is retained until account closure and for the applicable regulatory retention period thereafter.

Where pkx77 no longer has a legitimate legal or operational reason to retain your Personal Data, it will be securely deleted or anonymised.

10 Security Measures

pkx77 implements a range of technical and organisational security measures to protect your Personal Data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• TLS 1.3 encryption for all data in transit between your device and pkx77.app;
• Bcrypt hashing for all account passwords — pkx77 does not store passwords in recoverable form;
• SMS-based two-factor authentication available to all account holders;
• Automatic session expiry following periods of inactivity;
• Role-based access controls that restrict pkx77 staff access to Personal Data on a need-to-know basis;
• Regular security assessments and penetration testing of the pkx77 platform infrastructure.

11 Your Data Rights

As a pkx77 account holder, you have the following rights in respect of your Personal Data:

• Right of Access: You may request a copy of the Personal Data that pkx77 holds about you. pkx77 will provide this within thirty (30) days of receiving a valid request.
• Right to Rectification: You may request correction of any Personal Data that is inaccurate or incomplete. You can update basic account information directly through your pkx77 account settings.
• Right to Erasure: You may request deletion of your Personal Data where there is no longer a legal or legitimate basis for pkx77 to retain it. Note that regulatory retention obligations (see Section 9) may limit pkx77's ability to fulfil erasure requests in full.
• Right to Restriction: You may request that pkx77 restrict the processing of your Personal Data in certain circumstances, for example where you dispute the accuracy of the data.
• Right to Object: You may object to pkx77 processing your Personal Data on the basis of legitimate interests, including for direct marketing purposes. Such objections will be honoured without delay.
• Right to Data Portability: Where processing is based on your consent or contractual necessity, you may request that pkx77 provide your Personal Data in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where pkx77 processes your data on the basis of consent, you may withdraw that consent at any time without affecting the lawfulness of processing that occurred prior to withdrawal.

To exercise any of the above rights, please contact the pkx77 support team via live chat or the support email address published on this platform. pkx77 will verify your identity before processing any data rights request.

12 Children and Minors

If you believe that a minor has registered on pkx77 using false information, please contact pkx77 support immediately so that appropriate action can be taken. pkx77 takes underage access extremely seriously and maintains identity verification procedures specifically designed to detect and prevent it.

13 Third-Party Links

pkx77.app may contain references to third-party game providers and payment processors. While pkx77 selects its partners carefully, this Privacy Policy applies only to data processed by pkx77 directly. pkx77 is not responsible for the privacy practices of any third-party service, and you should review the relevant privacy policies of any third-party services you use in connection with your pkx77 account.

14 Amendments to this Policy

pkx77 may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or platform features. The version date at the top of this page reflects when the Policy was last substantively revised.

Where a material change is made to this Policy, pkx77 will publish a notice on pkx77.app and, where practicable, notify registered players via the contact details held on their account. Your continued use of pkx77.app after the publication of any revised Privacy Policy constitutes your acknowledgement of those changes.

15 Contact & Complaints

If you have any questions, concerns, or complaints regarding pkx77's handling of your Personal Data, please contact our support team in the first instance:

Support email: [email protected]

pkx77 will acknowledge all privacy-related enquiries within five (5) business days and aims to provide a substantive response within twenty (20) business days. Where a complaint cannot be resolved through pkx77's internal process, you retain the right to escalate the matter to the supervisory authority designated under pkx77's applicable gaming licence or to seek other legal remedies available to you.

pkx77 support staff will never request your account password under any circumstances. All official communications from pkx77 will originate from the @pkx77.app domain only. If you receive a communication purporting to be from pkx77 that requests your password or financial credentials, please report it to support immediately.